FAQ

Many of our products are free from common allergens such as gluten, lactose, or soy. However, please refer to the detailed ingredient information on the respective product page or contact us before purchasing if you have specific intolerances.

Store the products in a dry, cool, and dark place. Ensure that the packaging is always kept tightly closed and out of the reach of small children.

CAUTION: Please store liquid liposomal products in the refrigerator immediately upon delivery.

In principle, many of our products can be combined with each other. For individual advice on optimal intake and dosage, we recommend contacting our team of experts.

Our customer service team is happy to assist you by phone, email, or through our contact form. We will help you choose the right products for your personal needs.

You can pay conveniently and securely by credit card, PayPal, instant bank transfer, prepayment, or invoice via Klarna. All payments are transmitted securely & encrypted.

Within Germany, we charge a flat shipping fee of €7.90. For orders over €70, shipping is free.

Within Austria, we charge a flat shipping fee of €4.90. For orders over €50, shipping is free.

Different conditions apply for deliveries to other countries. Further details can be found here: Shipping

Your order will usually be dispatched within 1–2 business days after receipt of payment. Delivery time to Germany and Austria is usually 2 to 4 business days.

Yes, you can return unopened and undamaged products within 14 days of receipt. Please contact our customer service to ensure a smooth return process.